Product FAQ

How durable are the Premium Canvas Gallery Wraps?

We only use premium quality materials in our Premium Canvas Gallery Wraps. Our canvas, ink, and coatings are formulated to work together to provide the highest quality, longest lasting product available. We have our own in-house UV test chamber and continually test our materials to ensure that the color will stand the test of time. Our Premium Canvas Gallery Wraps will last as long or longer than any other canvas prints available.

Can you clean a Canvas?

If your Canvas collects any dust, wipe it off gently with a clean, damp cloth. We do not recommend using any cleaners on the finished product.

My Canvas has a small scratch or blemish. What should I do?

If your Canvas does get scratched or bumped during its life, you may choose to conceal or touch up blemishes with pigment-based markers that dry quickly. We recommend Copic brand markers, available at art specialty stores.

How do I hang my Canvas?

Premium Canvas Gallery Wraps and Framed Premium Canvas Gallery Wraps arrive with pre-installed sawtooth hanging hardware, making them ready to hang out of the box.

What is the Frame material?

The frame material for Framed Premium Canvas Gallery Wraps is made from recycled plastic. This makes them environmentally friendly, as well as solid, durable, and lightweight.

What Frame colors are available?

Frames are currently available in contemporary matte black or rich walnut finish.

Do the sizes listed include the frame?

The sizes listed pertain to the live print size and do not include the frame. The frame adds 7/8” to each side of the print, for a total of 1 ¾” added to the finished size of the product. For example, if you order a 12”x18” Framed Standout, the finished product will measure 13 ¾” x 19 ¾”. The frame also features the same 1 ¼” depth as our Premium Canvas Gallery Wraps.

How should I clean my Framed Standout?

If your Framed Standout gathers any dust, you can wipe the Canvas and frame with a clean, dry cloth. We recommend micro-fiber cloth to limit any scratches or damage to the print.

How are the prints mounted in the frame?

The Canvas prints are mounted flush to the frame. This framed product differs from our Framed Gallery Wraps which feature a floating mount.

How are the Framed Standouts finished? What kind of hanging hardware is included?

Framed Standouts are finished with the same solid black backing featured on our Canvas Gallery Wraps. The backing includes pre-installed saw-tooth hangers.

How long does it take to produce a print?

It takes three business days to produce your print.

How do I clean a Fine Art Print?

Your Giclée Paper print can be wiped down very gently with a soft, dry cloth.

How do Rolled Canvases ship?

Rolled Canvases ship rolled in a tube. Up to 3 similar sized Canvases may be shipped in one tube on a single order, if they are shipping to the same address. This does not apply to International shipments.

How do I clean a Rolled Canvas?

Your Rolled Canvas can be wiped gently with a damp cloth.

What are Clings made of?

Clings are made from a woven polyester fabric with a clear, acrylic, removable adhesive. Clings will be printed with the same pigment-based inks used on our other products.

How do I install a Cling?

Clings are shipped on a release liner that peels away from the removable adhesive. Start from the top right or left corner of the cling, and gently peel away the release liner from the chosen corner. Once you’ve peeled the corner, mount the exposed corner onto the desired display surface (best on interior walls) and gently press the Cling to adhere it to the display surface. Continue peeling the release liner away from the Cling and press your hand along the print as the adhesive becomes exposed; being careful to press out any air pockets that form when adhering to the surface. Continue this technique until the full release liner has been removed and the entire Cling is adhered to the display surface. Your Cling package comes with a set of instructions as well.

What are the best display surfaces for my Cling?

Recommended Display Surfaces: Smooth interior walls, painted drywall, glass (not to exceed 90°F if in direct sunlight), metal, sanded wood (without lacquer), inside in temperature controlled environments.

Non-recommended Display Surfaces: Freshly painted walls (wait at least 30 days after painting before displaying your Cling), textured walls, unpainted drywall, brick, cinder block, porous/textured paneling, outside in non-temperature controlled environments.

How long will the adhesive remain removable and able to be re-positioned?

The Cling substrate will remain removable and repositionable for up to two years after purchase. It is recommended that Clings be applied on an interior surface with a temperature between 30°F and 90°F. Applications outside of these recommendations may affect the adhesive.

Will the adhesive leave a mark on the display surface when removed or re-positioned?

The Cling adhesive uses an ultra-removable microsphere technology that allows the Cling to remove cleanly and leave no residue for up to two years.

How can I clean my Gallery Mini?

If your Gallery Mini collects dust, you may wipe it off gently with a clean, damp cloth.

How do I assemble a Gallery Mini?

Please view our instructional Gallery Mini